Bulk Download

For event types that include this feature (Celebration and Premium plans), Fotify allows you to download all event photos in a convenient ZIP package. This guide covers how to use this functionality.

Availability

Bulk download is available:

• For Celebration and Premium event types only

• After an event has been stopped (Finished status)

• For a period based on your event type's gallery access duration

How to Download All Photos

1. Access the Download Option:

   • From the Events page, find your finished event

   • Click the "Download" button/icon on the event card, or

   • Access the event details and click "Download All Photos"

2. First-Time Download Process:

   • If this is the first time downloading, the system will prepare a ZIP file

   • For large collections, you'll receive a notification that preparation is in progress

   • You will receive an email when the download is ready

   • The system displays "Processing" status during preparation

3. Subsequent Downloads:

   • If the ZIP file was previously generated, it will be available immediately

   • Click to download the pre-generated ZIP file

Download States

The download button displays different states:

• Processing: System is preparing your ZIP file

• Ready: ZIP file is prepared and ready to download

• Download: Click to start downloading the prepared ZIP file

• Failed: There was an issue creating the ZIP file (try again)

ZIP File Contents

The downloaded ZIP package contains:

1. All approved event photos in their original quality

2. Organized folder structure based on upload dates

3. Original filenames when available

4. Photo metadata including author and message information

Technical Considerations

• File Size: ZIP files can be large depending on the number and size of photos

• Download Time: Depends on your internet connection speed

• Browser Support: Works in all modern browsers

• Mobile Devices: May require sufficient storage space

Download Expiration

The download link remains valid:

• For the duration of your event type's gallery access period

• Celebration Plan: 90 days after event end

• Premium Plan: 365 days after event end

Troubleshooting Download Issues

If you encounter problems:

1. Download Not Starting:

   • Check your browser's download settings

   • Try a different browser

   • Ensure you have sufficient disk space

2. Preparation Taking Too Long:

   • For very large collections (1000+ photos), preparation may take several hours

   • Check your email for completion notification

   • Contact support if preparation exceeds 24 hours

3. Failed Status:

   • Click "Try Again" to restart the preparation process

   • If the issue persists, contact support

Sharing the Photo Collection

After downloading, you might want to:

1. Create a backup copy on external storage

2. Share with a professional photographer for editing

3. Create custom photo books or prints

4. Share with event participants via cloud storage