Bulk Download
For event types that include this feature (Celebration and Premium plans), Fotify allows you to download all event photos in a convenient ZIP package. This guide covers how to use this functionality.
Availability
Bulk download is available:
For Celebration and Premium event types only
After an event has been stopped (Finished status)
For a period based on your event type's gallery access duration
How to Download All Photos
Access the Download Option:
From the Events page, find your finished event
Click the "Download" button/icon on the event card, or
Access the event details and click "Download All Photos"
First-Time Download Process:
If this is the first time downloading, the system will prepare a ZIP file
For large collections, you'll receive a notification that preparation is in progress
You will receive an email when the download is ready
The system displays "Processing" status during preparation
Subsequent Downloads:
If the ZIP file was previously generated, it will be available immediately
Click to download the pre-generated ZIP file
Download States
The download button displays different states:
Processing: System is preparing your ZIP file
Ready: ZIP file is prepared and ready to download
Download: Click to start downloading the prepared ZIP file
Failed: There was an issue creating the ZIP file (try again)
ZIP File Contents
The downloaded ZIP package contains:
All approved event photos in their original quality
Organized folder structure based on upload dates
Original filenames when available
Photo metadata including author and message information
Technical Considerations
File Size: ZIP files can be large depending on the number and size of photos
Download Time: Depends on your internet connection speed
Browser Support: Works in all modern browsers
Mobile Devices: May require sufficient storage space
Download Expiration
The download link remains valid:
For the duration of your event type's gallery access period
Celebration Plan: 90 days after event end
Premium Plan: 365 days after event end
Troubleshooting Download Issues
If you encounter problems:
Download Not Starting:
Check your browser's download settings
Try a different browser
Ensure you have sufficient disk space
Preparation Taking Too Long:
For very large collections (1000+ photos), preparation may take several hours
Check your email for completion notification
Contact support if preparation exceeds 24 hours
Failed Status:
Click "Try Again" to restart the preparation process
If the issue persists, contact support
Sharing the Photo Collection
After downloading, you might want to:
Create a backup copy on external storage
Share with a professional photographer for editing
Create custom photo books or prints
Share with event participants via cloud storage
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